27 Best Email Testing Tools

27 Best Email Testing Tools

If you want to make sure your email marketing campaign is working, or if you want to improve the security of your internal emails, you’ll need email testing tools to help you get the job done. The trouble is, with so many different types of email testing tools...

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10 Best Helpdesk Software Apps for Gmail

10 Best Helpdesk Software Apps for Gmail

Helpdesk software makes customer service easier and more efficient. And of course, better customer service is correlated with higher customer retention, better reviews, and higher profitability. As a small business, you can easily use email as your primary customer...

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What is Email Bounce Rate? And 8 Ways to Reduce it

What is Email Bounce Rate? And 8 Ways to Reduce it

A high email bounce rate can kill an otherwise good email marketing strategy. Email marketing, of course, remains one of the highest-ROI online marketing strategies available, thanks to its low costs and practically nonexistent barriers to entry. Unfortunately, many...

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10 Best Helpdesk Software Apps for Gmail

51 Customer Service Tips Every Business Needs to Master

Customer service is a critical element of any successful business, but it’s frequently mishandled by companies trying to do the right thing. There are hundreds of customer service tools available, but you can’t solve all your customer service problems with technology...

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100+ Customer Service Quotes that Will Inspire You Today

100+ Customer Service Quotes that Will Inspire You Today

You already know the importance of customer service. Providing your customers with the information, guidance, support, and conflict resolution they need is what keeps them around—and without them, your business would crumble. But at the same time, it can be hard to...

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What is Email Bounce Rate? And 8 Ways to Reduce it

How to Block Emails in Gmail, Yahoo, and Outlook

Your email inbox is already brimming with important messages that you need to read, consider, and respond to. When you get too many messages from annoying sources, or when you keep hearing from people you want out of your life, it’s irritating. Fortunately, every...

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Automated Email Responses: The Ultimate Guide

Automated Email Responses: The Ultimate Guide

Automation makes life easier. One of the most common applications for marketing automation is in automated email responses. You can save seconds or minutes for each email you automate; multiply that by the dozens of emails you send to each customer and your hundreds,...

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How to Change Your Gmail Background

How to Change Your Gmail Background

If you’re like me, you spend a good chunk of your day inside your Gmail inbox, or at least subtly noticing it in the background of your peripheral vision as it remains open on your second monitor. And if you’re like many Gmail users, you’re stuck dealing with the...

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The 16 Best Time Tracking Apps

The 16 Best Time Tracking Apps

Increasingly, because of the COVID-19 crisis, businesses and professional teams are shifting to a remote work environment. By choice or by necessity, more employees than ever before are being given the liberty to work from home, sparing them the time and costs of...

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