B2B Sales: The Ultimate Guide + 10 Best Tools

B2B Sales: The Ultimate Guide + 10 Best Tools

TL;DR: B2B sales involves selling from one business to another with longer cycles, multiple decision makers, and higher prices than B2C. Success requires a 7-step process: research, prospecting, initial contact, objection management, pitching, closing, and...

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How to Use Gmail for Customer Service

How to Use Gmail for Customer Service

TL;DR: Gmail provides cost-effective customer service for small to mid-sized businesses. 25% of customers prefer email support. Success requires dedicated support addresses, documented processes, templates, collaborative tracking, and performance monitoring....

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