37 Customer Appreciation Ideas That are Easy, Fun, and Memorable
Key Terms Customer Appreciation: The practice of recognizing and rewarding customers for their loyalty and patronage through gestures, programs, events, and communications designed to make them feel valued. Customer Loyalty Program: A structured reward system that...
36 Perfect Email Address Ideas for Professionals
Choosing an email address is a big deal for any professional, especially if you’re starting a business for the first time. This is the email address you’re going to be giving to every new client, new employee, and new professional contact—so you better make sure it...
23 Top Email Marketing Tools Every Marketer Should Know About
Key Insight The email marketing tool landscape has shifted dramatically in 2025-2026. ConvertKit rebranded to Kit, Yesware was acquired by Vendasta, and AI-powered features have become standard across most platforms. Pricing now scales primarily by subscriber count,...
39 G Suite Apps that Will Boost Your Productivity
Google Workspace (formerly G Suite) is one of the best collections of productivity apps for the workplace. With Gmail, Docs, Sheets, Slides, Drive, and Calendar, it covers nearly every business need. If you know the dozens of tips and tricks available, you can work...
The Ultimate Guide to Email Analytics for B2B Teams
Email analytics for B2B teams is the practice of measuring inbox activity and response times across a group of reps. It turns raw message metadata into KPIs that managers use to coach performance and protect customer experience. This guide is for managers running...
What Are Email Analytics and What Should You Track
Email analytics is the practice of measuring inbox activity to understand how a person or team handles email. It turns raw Gmail and Outlook events into metrics like volume, response time, and per-person workload. In our work with sales, support, and operations teams,...
The Definitive Guide to Email Forecasting and Volume Planning
Email volume forecasting is the practice of predicting how many messages a team will send and receive across a future window. It pairs historical baselines with seasonality and event signals so operations leaders can staff against demand instead of reacting to it....
11 Best Email Meter Alternatives for Team Email Analytics
Teams often look for Email Meter alternatives when they need Outlook coverage, deeper per-rep reporting, or hands-on onboarding instead of self-serve dashboards. This guide ranks 11 options that managers and operations leads commonly shortlist. Key Terms Email Meter...
13 Best Hiver Alternatives for Email Analytics and SLAs
Hiver works well as a Gmail-native shared inbox, but many teams outgrow its reporting depth or want Outlook support. This roundup ranks 13 alternatives focused on analytics, SLA tracking, and managed onboarding. Each entry covers positioning, channels, ideal customer...
9 Best timetoreply Alternatives for Response Time Tracking
Teams that outgrow timetoreply often want broader analytics, friendlier pricing, or stronger Gmail and Outlook coverage. This roundup compares nine timetoreply alternatives across positioning, channels, ideal customer profile, and one clear strength and weakness each....
