How do I set up the Google Workspace integration?

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How to set up the Google Workspace Integration

Note: If you are not the Google Workspace admin at your organization, please scroll down to the section below titled “What if I’m not a Google Workspace admin at my organization?”

Got questions? Refer to this PDF overview of our Google Workspace integration.

Benefits of Google Workspace integration:

  • It enables you to add/remove team members from all email addresses under your company domain, privately, without needing to send invites.
  • Users added via this method will not need to periodically log back into EmailAnalytics to refresh data access permissions.
  • You can add or remove people as you like, whenever you want, instantly.

Here is a video walkthrough:

Step 1. Click the Google Workspace option in your left navigation.

Step 2. Click the “Connect Google Workspace Admin” button

Step 3. Select your Google Workspace Admin account and complete sign-in.

Step 4. Complete the 2-step tutorial to add domain-wide delegation permissions via your Google Workspace account.

After you complete the short tutorial, you’ll see a table that lists your Google Workspace admin accounts, and a tab that lists all your email addresses under that account.

google workspace admin

Step 5. Click your “Workspace User List” tab

Step 6. Tick the box next to each email address you want to add to your EmailAnalytics account.

Step 7. Click Save.

That’s it! You’ll then be able to manage your added users via the Teams/Users area.

What if I’m not a Google Workspace admin at my organization?

If you aren’t a Google Workspace admin at your organization, follow these steps instead:

Option 1 (best if you are in the same physical office location as your Google Workspace admin):

Step 1. Figure out who your Google Workspace admin is at your organization. Typically it’s someone in the IT department. Ask them to join your at your computer for the next few steps.

Step 2. Sign in to your EmailAnalytics account.

Step 3. Click the “Google Workspace” nav button, click the “Connect Google Workspace” button, then ask your GW admin to sign in with their Google Workspace admin account. Ask them to follow the on-screen prompts to complete the Google Workspace integration (takes about 3 minutes).

Step 4. After that process is complete, your GW admin’s work is done and they can leave if they want to.

Step 5. You will then be able to add or remove any users you want via the new “Workspace User List” that will show up after the integration is complete.

Option 2 (best if you are not in the same physical office location as your GW admin):

Step 1. Sign into EmailAnalytics and invite your GW admin to your EmailAnalytics account via the Teams/Invited Users page.

Step 2. Once they accept the invite and sign in, grant them “Team Management” permissions (via the Teams/Users page).

Step 3. Ask them to sign out of EA and then sign back in to reflect the new permissions.

Step 4. Ask them to click the “Google Workspace” button in the left navigation bar, then follow the on-screen steps to complete the Google Workspace integration (takes about 3 minutes).

Step 5. After that integration is complete, you can then visit that page and add any email addresses you want to be tracked.

Troubleshooting

Do you see an “admin_policy_enforced” error?

Please refer to this knowledge base article to resolve it:

I get an error when I try to setup Google Workspace integration: admin_policy_enforced

FAQ

After my IT person is done setting up the Google Workspace integration, can I revoke their “Team manager” permissions or remove them from EmailAnalytics?

You can revoke their “team manager” permissions (via “Manager roles”) and the Google Workspace integration will remain active. Doing so will ensure that they are only able to see their own email analytics — none of the other members of your account.

However, they will need to remain a user in your EA account. If you would prefer that they do not receive any email reports, you can turn off email reports for them.

Running into other problems? Shoot us an email at info@emailanalytics.com and we’ll gladly help!

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