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How does billing work when I add or remove users?

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When you add users to your account during the free trial, you will not be billed for them until you upgrade to a paid plan.

If you add users to your team while you have an active paid subscription, we will wait 1 hour and then bill your credit card on file for the pro-rated amount per net user added, based on how much time is remaining in your current pay period.

If you remove users from your team while you have an active paid subscription, we will credit your account the pro-rated amount per net-user removed, based on how much time is remaining in your current pay period, and apply it to your next invoice.

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