I get an error when I try to setup Google Workspace integration: admin_policy_enforced

Last Updated On01/29/2024

This error is caused by a security setting within your Google Workspace account. Follow these steps to resolve the issue:

1. Sign into Google Workspace with your admin account.

2. Navigate to Security / API Controls / App Access Control (click this link to get there: https://admin.google.com/u/1/ac/owl/list?tab=apps )

3. Find EmailAnalytics in the list and hover your mouse over its row. A button that says “Change access” will appear. Click it.

google workspace change access

4. Select “Trusted” and then click “Change”

google workspace trusted app

5. Log out of EA and then back in. Try your Gworkspace integration again and it should work!

What if EmailAnalytics is not in the list of apps?

If EmailAnalytics is not in the list of apps, follow these steps:

1. Click on “View list” under the “configured apps” block at the top.

2. Click “Add app” then select “OAuth App Name or Client ID” from the drop-down list.

3. Search for “EmailAnalytics” and select it from the resulting list.

5. Select “Trusted” then click “Configure.”

Try the GW integration after that again and it should now work.

Still not working? Email us at info@emailanalytics.com and we’ll help!