When I try to login, it says “Need admin approval.” How do I get past it?
If you’re using Outlook and have setup the MS365 integration, you might see the following screen the next time you try to login:
This is caused by a security setting within your Azure Active Directory. To fix it, please ask your IT admin (with Global Admin permission) to do the following.
Part 1: Grant admin consent for the app
Step 1. Login to Azure Active Directory and go to the “Enterprise Applications” page list:
Step 2. Click “EmailAnalytics”
Step 3. Click “Permissions” in the left-side navigation bar
Part 2: Enable users to sign in to the app without restrictions
Step 5. Click “Properties” in the left navigation and ensure that the following settings are set:
- Enabled for users to sign-in? Yes
- Assignment required? No
- Visible to Users? Yes
Part 3: Enable users to grant consent without an admin’s approval
Step 6. Return to Azure Active Directory, then click “Enterprise Applications” in the left navigation. Then click “Consent and permissions.”
Step 7. Toggle “user consent for applications” to “Allow user consent for apps from verified publishers, for selected permissions (Recommended).
If All Else Fails: The Last Resort Option
If none of the above steps resolves the issue, then follow these steps:
Step 1: Delete the EmailAnalytics app from your “Enterprise Apps” list.
Step 2: Login to EmailAnalytics again with your Azure Global Admin account. You will be prompted for permissions, which will include a box that says “Consent on behalf of your organization.”
Check the box, then click accept. This should resolve the issue.