Measure Your Team’s
Email Response Time
How quickly does your team respond to emails?
Faster responses = more sales.
Measure Your Team’s
Email Response Time
How quickly does your team respond to emails?
Faster responses = more sales.
100% private and secure. No credit card required, no software to install.
100% private and secure. No credit card required, no software to install.
WHAT ARE PEOPLE SAYING ABOUT US?
“There’s no better tool for analyzing your email productivity – or that of your employees.”
–ReadWrite.com
“This tool has the power to reshape our professional lives and potentially save hours of work each week.”
–TheNextWeb.com
“The first step in mastering email productivity, and even more valuable when used to monitor team email productivity.”
–NBCNews.com
FEATURES
Private & Secure
We use Gmail’s API to ensure 100% privacy & security. Data is only accessed by our servers for the purpose of automated analysis; none of the content of your emails is stored on our servers.
Real-time Email Analytics
Your email analytics dashboard is updated in real-time so reports are always up-to-the-minute fresh and fast.
Team Management
Segment team members into groups and compare their Gmail metrics against each other to identify top-performers.
Visualize your team’s email productivity in Gmail and G Suite with your own email analytics dashboard.
No software to install. No credit card required.
METRICS
Emails Sent / Received
Email Traffic by Day of the Week
Emails by Category
Average Word Counts
Email traffic by hour of the day
Average Email Response Time
Visualize your team’s email productivity in Gmail and G Suite with email analytics and statistics.
No credit card required.
FROM OUR BLOG
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PRICING
PRO
Discounts available for teams with 5+ users- Contact us (or see our FAQ below) for bulk discount pricing details!
- Compatible with Gmail & G Suite
- Track individual inboxes
- Create teams and view aggregate team metrics
- Use filters to segment Gmail analytics data by email addresses or labels
- Block unwanted data from being tracked
- Measure your team’s average email response time in Gmail and G Suite
- Measure average email response times of your clients
- Daily & weekly email analytics reports delivered to you via email
- Instantly visualize Gmail analytics data from up to a year ago
No credit card required; see your data instantly.
100% private and secure.
FAQ
What is EmailAnalytics?
EmailAnalytics is an email analytics tool that allows you to track and visualize your email use (or your team’s) and visualize the Gmail metrics that matter.
It’s like Google Analytics for email. It also allows you to add your team members or employees and track and compare their email analytics.
EmailAnalytics shows you:
- Average email response times
- Top senders & recipients
- Email activity by hour of the day
- Email activity by day of the week
- MUCH more!
And to make things SUPER convenient for you, we send you a daily email activity report for you and your team, so you can easily stay informed of your team members’ activity every day. You’ll be amazed how it enables you to identify who your top performers are, re-balance workloads, and increase productivity!
How much does it cost?
$15/month per mailbox after a 14-day free trial period.
- No commitment required; billing is monthly
- You can cancel at any time
- Bulk discounts are available if you have 5 or more users in your team.
Your bulk discount automatically applies as you add additional users to your account:
5-10 users: 10% discount
11-20 users: 20%
21-50 users: 30%
51-100 users: 40%
100-200 users: 50%
200+ users: 66% ($5 per user)
Just add users to your account, and your discount will automatically apply as you hit the thresholds above.
There’s no credit card required to start your free trial; just click here to start your free trial and you’ll be able to view your email analytics within seconds.
How are metrics calculated?
We use Gmail’s API to gather data, then our own algorithms to calculate and graph each metric.
Is it hard to set up?
Nope! All you need to do is start your 14-day free trial. We’ll immediately start compiling your data into charts and graphs, and you’ll be able to watch the progress in real time.
Do you have access to my emails?
We only have access to your email header data, not your email content (expect for subject lines).
Do you store my emails?
No, we do not access or store any of the text content of your emails, except for their subject lines.
Do you store my payment info?
No, we do not store any payment information in our servers; this is delegated to Stripe.com, which is a PCI-Compliant merchant services provider. All communication between our servers and Stripe is encrypted as well.
Does it work with G Suite (formerly Google Apps)?
Yes, EmailAnalytics is 100% compatible with G Suite.
Does it work with Outlook or any other email provider?
Sorry, no. EmailAnalytics only works with Gmail (and G-Suite).
How do I connect it to my employees' email accounts?
Start by creating your own account here. Then, from inside the app, you’ll see a module for adding team members’ emails. Each team member you add will receive a confirmation email with a link inside they’ll need to open in order to grant access.
Can my team members see their account metrics?
You can enable or disable team members from being able to view their own Gmail metrics. The choice is yours!
How secure is my data?
We use Gmail’s API to ensure 100% privacy & security.
- Emails are retrieved through a fully-encrypted connection.
- Our servers and database run on Google Cloud, so your data stays within Google.
- All communication between between Gmail and our servers is protected and encrypted.
- None of your email data will be altered or changed; we only authorize “read-only” access.
Additionally, we’re a verified Google Cloud Partner!
Is EmailAnalytics a Google-verified app?
Yes, we are! 😎 We’re Google-verified and have passed Google’s mandatory annual third-party app security audit. This security audit is required for any app that uses the Gmail API. Our security auditor is Leviathan Security Group.
Additionally, we’re a verified Google Cloud Partner!
How can I contact an EmailAnalytics representative?
You can contact us for any reason (questions, anything security-related, or any other feedback) by sending us an email at info@emailanalytics.com.
What questions does EmailAnalytics help me answer?
- How many emails did my team send today?
- What was their average response time?
- What parts of the days are busiest and slowest?
- Who are my top performers?
- How can I effectively re-balance my team’s email workload?
Who uses EmailAnalytics?
- Sales teams
- Customer service teams
- Remote employees
- Any employee who uses email
What are some other general email analytics questions?
What is email analytics?
Email analytics is the method of tracking various statistics and metrics associated with email activity. Some common email analytics include number of emails sent and received over a given date range. Average email response time, click-through rate, response rate, and open rate are other common email metrics.
Does Gmail have analytics?
Gmail does not have an official analytics app, but it's possible to access Gmail analytics through third-party software that integrates with your Gmail account. EmailAnalytics is the most advanced and highly-trusted Gmail analytics provider.
Does Outlook have email analytics?
Microsoft Outlook has a productivity analytics platform which includes basic email analytics, called MyAnalytics. It is available through the Office 365 cloud-based suite of productivity applications.
How can I find my average email response time?
If you use Gmail or G Suite, you can use a third-party email analytics tool to calculate your average email response time (or that of your team). EmailAnalytics is a popular choice for this purpose.
Visualize your team’s email productivity in Gmail and G Suite with your own email analytics dashboard.
No software to install. No credit card required.