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$15 / inbox per month

For sales teams, customer service teams, and remote teams of all kinds.

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  • Add & view employee inboxes
  • Track emails sent & received
  • Measure email response time
  • See top senders & recipients
  • Label/folder/category breakdowns
  • Filters: block unwanted emails
  • Contact groups: analyze specific contacts
  • Segment emails by internal/external
  • SLA module
  • Export data to PDF & CSV
  • Sync up to 3 years of email history
  • Gmail / Google Workspace integration
  • Outlook / Microsoft 365 integration
  • Shared mailbox integration
  • Fast customer support
  • Bulk discounts available (contact us!)

Trusted by over 10,000 businesses

Trusted by over 10000 businesses
Trusted by over 10000 businesses

EmailAnalytics has been a game-changer for us. The legal industry is very antiquated in many processes and has been slow to adopt some innovative technologies. EmailAnalytics gives us a competitive advantage because it has enabled us to make data-driven decisions and present clients with real data, which they love. It’s one of the most important tools that we use.

Matthew Hellrung
Co-founder and Partner, Meltzer Hellrung


What is EmailAnalytics?

EmailAnalytics is an email analytics tool that allows you to track and visualize your team’s email activity and visualize the email metrics in Gmail and Outlook that matter.

You can easily add your team members or employees and track and compare their email analytics.

EmailAnalytics shows you:

  • Average email response times
  • Top senders & recipients
  • Email activity by hour of the day
  • Email activity by day of the week
  • MUCH more!

And to make things super convenient for you, we send you a daily email activity report for you and your team, so you can easily stay informed of your team members’ activity every day. You’ll be amazed how it enables you to identify who your top performers are, re-balance workloads, and increase productivity!

How does it work?

EmailAnalytics silently tracks email activity in the background. Simply start your free trial, then continue using email as you normally do. You don’t need to anything different!

We display your activity in intuitive and interactive charts, tables, and graphs you can use to gain key insights about your email activity such as:

  • Average email response times
  • Top senders & recipients
  • Email activity by hour of the day
  • Email activity by day of the week
  • Much more!

You can login to EmailAnalytics to view your data, or you can have daily or weekly reports emailed to you.

Use it for yourself or your entire team!

If you can’t measure it, you can’t improve it.

Does EmailAnalytics work with shared mailboxes?
Do you have access to my emails?

We only have access to your email header data, not your email content (expect for subject lines).

Does it work with Outlook?

Yes, EmailAnalytics is compatible with Outlook (including MS365).

Can my team members see their account metrics?

You can enable or disable team members from being able to view their own Gmail metrics. The choice is yours!

Is EmailAnalytics a Google-verified app?

Yes, we are! 😎 We’re Google-verified and have passed Google’s mandatory annual third-party app security audit. This security audit is required for any app that uses the Gmail API. Our security auditor is Leviathan Security Group.

Additionally, we’re a verified Google Cloud Partner!

Google Cloud Partner

What questions does EmailAnalytics help me answer?
EmailAnalytics helps you answer questions like the following (and more!):
  • How many emails did my team send today?
  • What was their average response time?
  • What parts of the days are busiest and slowest?
  • Who are my top performers?
  • How can I effectively re-balance my team’s email workload?
I have a different question. Do you guys have a knowledge base?
Yes, we do! Check out our knowledge base for answers to more questions, including how-to’s and tutorials.
What are some other general email analytics questions?

What is email analytics?

Email analytics is the method of tracking various statistics and metrics associated with email activity. Some common email analytics include number of emails sent and received over a given date range. Average email response time, click-through rate, response rate, and open rate are other common email metrics.

Does Gmail have analytics?

Gmail does not have an official analytics app, but it's possible to access Gmail analytics through third-party software that integrates with your Gmail account. EmailAnalytics is the most advanced and highly-trusted Gmail analytics provider.

Does Outlook have email analytics?

Microsoft Outlook has a productivity analytics platform which includes basic email analytics, called Viva. It is available through the Office 365 cloud-based suite of productivity applications. However, to get advanced email analytics for Outlook, you will need to use EmailAnalytics.

How can I find my average email response time?

If you use Gmail or G Suite, you can use a third-party email analytics tool to calculate your average email response time (or that of your team). EmailAnalytics is a popular choice for this purpose.

Do you store my payment info?

No, we do not store any payment information in our servers; this is delegated to, which is a PCI-Compliant merchant services provider. All communication between our servers and Stripe is encrypted as well.

Do I need to train my employees how to use this? And will this slow down Gmail or Outlook?

There’s no software to install, so your Gmail or Outlook speed won’t be affected at all. EmailAnalytics works entirely and exclusively through the back-end (via the Gmail and Outlook API). In other words, we get our data directly from Gmail and Outlook’s servers, not yours.

And no, you don’t need to train employees how to use EmailAnalytics 😀 It’s a monitoring tool that is designed to help you visualize email activity. Neither you nor your team members need to do anything different; just continue emailing the way you normally do!


Is it hard to set up? Any software to install?

No, it’s actually super easy to setup, and there’s no software to install.

EmailAnalytics works entirely and exclusively through the Gmail/Outlook API. All you need to do is grant permission to access your email stats by starting your 14-day free trial.

Within about 60 seconds, you’ll see your email data displayed in intuitive charts, tables, and graphs.


How are metrics calculated?

We use the Gmail/Outlook API to gather data, then our own algorithms to calculate and graph each metric.

Do you store my emails?

No, we do not access or store any of the text content of your emails, except for their subject lines. 

Does it work with Google Workspace?

Yes, EmailAnalytics is fully compatible with Google Workspace. Click here to see our documentation on setting up the Google Workspace integration, and what it enables you to do.

How do I monitor my employees' email accounts?

Start by creating your own account (start the free trial).

Then, from inside the app, visit your Teams / Invited Users page. You’ll see a module for inviting team members using their email address.

Here’s a quick walk-through on how to invite your team members.

How secure is my data?

We use the Gmail/Outlook API to ensure 100% privacy & security.

  • Emails are retrieved through a fully-encrypted connection.
  • Our servers and database run on Google Cloud.
  • All communication between between Gmail/Outlook and our servers is protected and encrypted.
  • None of your email data will be altered or changed; we only authorize “read-only” access.

Additionally, we’re a verified Google Cloud Partner!

Google Cloud Partner

How can I contact an EmailAnalytics representative?

You can contact us for any reason (questions, anything security-related, or any other feedback) by sending us an email at

See our vulnerability disclosure reporting policy.

Who uses EmailAnalytics?
EmailAnalytics is designed for managers who want to monitor email activity for:
  • Sales teams
  • Customer service teams
  • Remote employees
  • Any employee who uses email

EmailAnalytics benefits:

  • You don’t need to use a shared inbox tool or CRM for your team to track activity for each team member. Let your team use Gmail or Outlook however they want to. EmailAnalytics is compatible with every CRM tool your team already uses.
  • Your team doesn’t need to change how they work. EmailAnalytics tracks activity silently in the background. Just keep on emailing as you normally do, with no changes to your routine!
  • Track your team privately. It’s easy to set up domain-wide tracking for any user on your domain.

What our customers are saying

“I love the tool. We were talking earlier this month about making cuts to non-essential services because of COVID and EmailAnalytics was one thing we decided to keep.”

Jayson B.

“I have so much better insight into my remote team activity now. This is exactly what I've been looking for!”

Eric V.

“EmailAnalytics is exactly what I needed. Now I can see how many emails each member of my team sends and receives every day, and how quickly they respond to new leads.”

Amber M.

“We implemented a company-wide policy of responding to emails in less than 3 hours. EmailAnalytics has made it easy to measure everyone's response time and achieve our goal.”

Mary T.

“I love getting the daily email reports showing my team's email activity. Super convenient!”

Kevin F.

“Easy and convenient. My team members love getting the daily email reports, and it motivates them to respond faster to emails.”

Trevor D.