Email Productivity Benchmark Report (May 2023)
Welcome to the Email Productivity Benchmark Report! This data shows a range of email statistics and metrics across a random sample of EmailAnalytics customers. You can use this data to benchmark your own team's email performance and activity. Start a free trial to see...
Outlook Rules: The Ultimate Guide + How to Set Up
In this guide, I'll explain everything you need to know about Outlook rules: how they work, how they're most commonly used, how to make the most of them, and how to deal with any issues that come up in the process. Ready? Let's dig in! What Are Outlook Rules? Alright,...
We Tested & Ranked 5 AI Email Personalization Tools
You know that personalizing your outreach emails is crucial for getting them opened and read by your prospects. But researching prospects to come up with personalized email introductions takes way too much time. That’s where AI email personalization tools come in. AI...
7 Customer Service Analytics (+ Best Tools to Use)
Is your customer service up to snuff? If you want to be more confident in the effectiveness of your customer service strategy, or if you want to improve the results from your customer service strategy further, you need to use objective data: customer service...
15 Customer Success Metrics and KPIs (+ Best Tools to Use)
How can you tell if your customer success strategy is working – if your customers are actually successful? These questions and more can be answered objectively with the help of customer success metrics and key performance indicators (KPIs). But how, exactly? And which...
11 Best Email Warmup Tools + Pricing
Note: As of late January 2023, Gmail is making a push to end email warmup services. Many of the tools on this list have come up with workarounds to keep their services running as a result. See this blog post for more details. Outlook email warmup services are not yet...
Customer Experience: The Ultimate Guide + 10 Best Tools
For most major, successful companies today, customer experience is an indispensable part of their long-term growth strategy. In this guide, we're going to cover everything there is to cover about customer experience: what it is why it's important how to use it and...
Customer Success: The Ultimate Guide + 10 Best Tools
What constitutes “customer success” and how are you supposed to achieve it? Your customers’ success is tightly correlated with your ability to generate a profit. In this guide, you’ll learn: What customer success is, how to build a customer success strategy, the best...
SLA Monitoring: The Ultimate Guide + 7 Best Tools
Let's not mince words here. Service level agreements (SLAs) can be a total pain in the ass. They're hard to manage. And if you don't spend enough time or resources monitoring your SLAs, it could hurt your business. That's why we need SLA monitoring tools. But what...
Microsoft Outlook vs Exchange: What Are the Differences?
Microsoft Outlook vs Exchange. Most of us are clear with Microsoft Outlook. But what is Microsoft Exchange? How are these two email products different? And which one should you choose? It's harder than it should be to get an answer to these questions. But in this...
