We Tested & Ranked 5 AI Email Personalization Tools

We Tested & Ranked 5 AI Email Personalization Tools

You know that personalizing your outreach emails is crucial for getting them opened and read by your prospects. But researching prospects to come up with personalized email introductions takes way too much time. That’s where AI email personalization tools come in. AI...

read more
Email Productivity Benchmark Report (December 2022)

Email Productivity Benchmark Report (December 2022)

Welcome to the Email Productivity Benchmark Report! This data shows a range of email statistics and metrics across a random sample of EmailAnalytics customers. You can use this data to benchmark your own team's email performance and activity. Connect your Gmail or...

read more
7 Customer Service Analytics (+ Best Tools to Use)

7 Customer Service Analytics (+ Best Tools to Use)

Is your customer service up to snuff? If you want to be more confident in the effectiveness of your customer service strategy, or if you want to improve the results from your customer service strategy further, you need to use objective data: customer service...

read more
15 Customer Success Metrics and KPIs (+ Best Tools to Use)

15 Customer Success Metrics and KPIs (+ Best Tools to Use)

How can you tell if your customer success strategy is working – if your customers are actually successful? These questions and more can be answered objectively with the help of customer success metrics and key performance indicators (KPIs). But how, exactly? And which...

read more
10 Best Email Warmup Tools + Pricing

10 Best Email Warmup Tools + Pricing

Note: As of late January 2023, Gmail is making a push to end email warmup services. See this blog post for more details. Outlook email warmup services are not yet known to be affected, however. Are your cold emails going to spam, or your recipients’ inboxes? That may...

read more
Customer Experience: The Ultimate Guide + 10 Best Tools

Customer Experience: The Ultimate Guide + 10 Best Tools

For most major, successful companies today, customer experience is an indispensable part of their long-term growth strategy. In this guide, we're going to cover everything there is to cover about customer experience: what it is why it's important how to use it and...

read more
Customer Success: The Ultimate Guide + 10 Best Tools

Customer Success: The Ultimate Guide + 10 Best Tools

What constitutes “customer success” and how are you supposed to achieve it? Your customers’ success is tightly correlated with your ability to generate a profit. In this guide, you’ll learn: What customer success is, how to build a customer success strategy, the best...

read more
SLA Monitoring: The Ultimate Guide + 7 Best Tools

SLA Monitoring: The Ultimate Guide + 7 Best Tools

Let's not mince words here. Service level agreements (SLAs) can be a total pain in the ass. They're hard to manage. And if you don't spend enough time or resources monitoring your SLAs, it could hurt your business. That's why we need SLA monitoring tools. But what...

read more
Microsoft Outlook vs Exchange: What Are the Differences?

Microsoft Outlook vs Exchange: What Are the Differences?

Microsoft Outlook vs Exchange. Most of us are clear with Microsoft Outlook. But what is Microsoft Exchange? How are these two email products different? And which one should you choose? It's harder than it should be to get an answer to these questions. But in this...

read more
20 Tactics to Increase Customer Lifetime Value

20 Tactics to Increase Customer Lifetime Value

Want to increase your customer lifetime value (CLV)? You’ve come to the right place. In this article, I’ll give you 21 ways to increase CLV. Ready? Let’s jump right in. What is Customer Lifetime Value? Customer lifetime value (CLV) is a statistic that tells you...

read more