13 Internal Communication Tools Every Team Should be Using
Communication is the heart of most organizations. It’s how you relay instructions. It’s how you solve problems. It’s how you voice concerns. It’s how you build bonds. It’s everything. So if your internal communication strategy isn’t working – or if it’s not working as...
Email Productivity Benchmark Report (August 2021)
Welcome to the Email Productivity Benchmark Report! This data shows a range of email statistics and metrics across a random sample of EmailAnalytics customers. You can use this data to benchmark your own team's email performance and activity. Connect your Gmail or...
21 Sales Interview Questions to Land the Perfect SDR Hire
If you want your sales team – and your business – to succeed, you need to hire the best. So, how can you make sure you’re only hiring the best candidates? I’ve got you covered. In this guide, we’ll cover the interview process – and the best sales interview questions...
50 Employee Newsletter Ideas That are Fun and Engaging
Company newsletters don’t have to be stale, boring, and repetitive. They’re supposed to be an opportunity to bring the team together, distribute news about the company, and generally make sure everyone in the organization is better informed – and/or entertained. Now,...
10 Sales Call Software Tools That Really Stand Out
As a salesperson, you’re trying to build rapport. You’re trying to earn trust. You need the nuance of tone and inflection to convince people that your solution is worth considering. In other words, phone calls are a necessary part of your sales arsenal. But there’s a...
35 Sales Prospecting Tools That Actually Work
With the right sales prospecting tools, you can improve the quality and volume of your leads. So what are the best sales prospecting tools to use? Glad you asked! 😃 What Is Sales Prospecting? What is sales prospecting? First, let's define what a prospect is. A...
15 Sales Metrics That Actually Matter (+ Best Tools to Use)
You believe in your sales team. You know they’re experts in the sales world and that they’re doing everything they can to close more deals and keep more customers. So how do you prove it? Or maybe you’re in the opposite situation. Maybe you’re concerned that your...
21 Time Management Skills Every Professional Needs to Have
Time management skills are critical for success. Learning how to manage your time effectively will help you get more done every work day, increase efficiency, and ultimately increase your value to your company. In this guide, I'll show you 21 time management skills...
21 Customer Service Skills Every Employee Should Have
If you want your customer service strategy to be effective, you’ll need to ensure you (or your customer service team members) have the right customer service skills. So what are the customer service skills every employee should have? Glad you asked! 😎 The Elements of...
12 Ways to Calculate and Improve Lead Response Time
You’ve got a lead. That’s great. But what happens next is going to set the tone for your entire sales interaction – and play a huge role in whether you end up closing the sale. There’s a lot riding on one key variable – your lead response time. So, what is lead...
